Moon Palace Cancun Hotel, Cancun
About the Hotel
Moon Palace Cancun, located 9.5 miles from Cancun, is a AAA Four Diamond property that boasts a vast array of luxury amenities. It features two distinct sections, Nizuc and Sunrise, offering tailored experiences for every type of traveler. The resort is positioned along pristine beaches with turquoise waters, making it a sought-after destination for both relaxation and adventure. Guests can enjoy upgraded liquor brands and access to exclusive beach areas, enhancing their stay.
Location
Nestled on the Caribbean coast, Moon Palace Cancun is just 9.5 miles away from the vibrant city of Cancun, allowing easy access to nearby attractions. The resort’s location provides stunning views and direct beach access for sun-seekers. Transportation is facilitated via airport transfers and local options, ensuring guest convenience during their stay. Various entertainment options and cultural experiences are within close proximity, enhancing the overall travel experience.
Rooms
The rooms at Moon Palace Cancun provide a variety of luxurious accommodations, including lavish suites with private balconies and direct access to pools. Each suite features amenities such as double whirlpool tubs, minibars stocked with premium liquor, and 24-hour room service. Families can opt for connecting rooms designed for comfort, equipped with gaming systems and kid-friendly snacks. All rooms come with high-quality amenities including aromatherapy menus and CHI bathroom products.
Eat & Drink
Moon Palace Cancun offers an extensive range of dining options, featuring world-class restaurants that serve international cuisines. Guests can indulge in upscale dining experiences, complemented by live Mariachi music and expertly crafted margaritas. The resort caters to diverse palates with various options, from traditional Italian fare to local Mexican delicacies. Casual eateries allow guests to enjoy meals in a laid-back atmosphere, enhancing the culinary experience.
Leisure & Business
The resort presents numerous leisure activities, including a 27-hole Jack Nicklaus Signature golf course and a modern video game lounge for all ages. Guests can relax at the Awe Spa, which offers luxurious treatments that utilize regional ingredients. There are also entertainment options suitable for both adults and children, ensuring a dynamic vacation experience. For business travelers, Moon Palace Cancun provides ample space for events, making it a premier venue in the region.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Cycling
- Tennis court
- Golf course
- Pool tables
- Table tennis
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel exceeded my expectations with its serene ambiance and attentive service. While the room was luxurious, the dining options were somewhat limited. The location was idyllic, although a bit further from the main attractions. Overall, a delightful stay with a few minor drawbacks.
The hotel is a gem! The rooms have stunning ocean views with a hammock on the balcony, way better than what we had at another resort nearby. The 1st Gen iPod docks add a cool touch, but maybe a little outdated. The service is top-notch with a super friendly staff, but some struggles to find a spot by the pool. The location offers a mix of tranquility and activities, although the water safety concerns are prominent. Dining is fantastic, especially for early birds, and the French bread was a winner.
This hotel was a beautiful and quiet stay with lots for children to do, but it was a bit far from the Hotel zone. The service was amazing and very helpful, especially at the steakhouse swim-up bar. The rooms were cleaned daily and turndown service was provided in the evening. The dining experience was good, but vegetarians may find the options limited.
My stay at the hotel was filled with highs and lows. The rooms were spacious and well-appointed, but unfortunately, the overall condition was quite run down considering the complex is less than 10 years old. The service, on the other hand, was outstanding with a variety of activities offered, and the staff members like Ernesto, Jeronimo, Alex, and others were amazing. The location was mostly quiet with just the right amount of activities, but the beach area left something to be desired with limited water activities. The dining experience offered surprisingly good quality, especially the poolside food options. However, the facilities were somewhat lacking, which was a letdown.
The hotel offers spacious rooms with ocean views from the lobby. Rooms are only accessible at around 4 PM, which can be a downside. The service is exceptional, with complimentary kids' activities all day and friendly staff. The location is vast but requires some walking, especially to the Golf Villas. The hotel facilities are top-notch, providing a great diversity of games.
The hotel is cozy and clean, with small but suitable rooms. The service is outstanding, with attentive staff. The location offers a mix of entertainment but lacks a bustling atmosphere. Dining is delightful with early breakfasts. Overall, a pleasant stay with minor inconveniences.
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