Moon Palace Cancun, Cancun
About the Hotel
Moon Palace Cancun is a AAA Four Diamond resort located 15 km from Cancun. This expansive property features multiple sections, Nizuc and Sunrise, ensuring something special for every guest. It is known for its luxurious amenities, signature dining options, and family-friendly facilities. Generations of visitors have favored this destination for its pristine beaches and vibrant nightlife.
Location
Moon Palace Cancun is conveniently situated just 15 km from Cancun, granting easy access to the area's attractions. Various activities and excursions can be arranged, enhancing guests' experience of the local culture and environment. Transportation options to and from the resort facilitate visits to nearby sites, making it ideal for both relaxation and exploration.
Rooms
Moon Palace Cancun offers a range of luxurious accommodations, including spacious suites with stunning views of the Caribbean Sea. Many rooms feature private balconies, double whirlpool tubs, and personalized amenities like aromatherapy and pillow menus. Families can opt for connecting rooms that accommodate parents and children, complete with kid-friendly snacks and gaming options. Some rooms even provide direct access to private pools for added convenience.
Eat & Drink
The resort boasts an array of dining choices, allowing guests to savor upscale cuisine from various culinary traditions. Guests can enjoy live Mariachi music while dining on Mexican dishes or indulge in Italian fare at a laid-back eatery. Additionally, the property offers a selection of bars serving top-shelf drinks, alongside a nightclub experience with chic surroundings and renowned DJs. Room service is available 24-hours a day for those who prefer to dine in privacy.
Leisure & Business
Recreational activities are plentiful at Moon Palace Cancun, featuring a 27-hole Jack Nicklaus Signature golf course surrounded by lush tropical foliage. The Awe Spa offers restorative treatments and signature services, including massages that incorporate regional ingredients. For entertainment, a modern video game lounge caters to families, ensuring there is something for all ages. The resort also provides extensive facilities for events, establishing it as a top venue for conferences and gatherings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel exceeded my expectations with its serene ambiance and attentive service. While the room was luxurious, the dining options were somewhat limited. The location was idyllic, although a bit further from the main attractions. Overall, a delightful stay with a few minor drawbacks.
The hotel is a gem! The rooms have stunning ocean views with a hammock on the balcony, way better than what we had at another resort nearby. The 1st Gen iPod docks add a cool touch, but maybe a little outdated. The service is top-notch with a super friendly staff, but some struggles to find a spot by the pool. The location offers a mix of tranquility and activities, although the water safety concerns are prominent. Dining is fantastic, especially for early birds, and the French bread was a winner.
This hotel was a beautiful and quiet stay with lots for children to do, but it was a bit far from the Hotel zone. The service was amazing and very helpful, especially at the steakhouse swim-up bar. The rooms were cleaned daily and turndown service was provided in the evening. The dining experience was good, but vegetarians may find the options limited.
My stay at the hotel was filled with highs and lows. The rooms were spacious and well-appointed, but unfortunately, the overall condition was quite run down considering the complex is less than 10 years old. The service, on the other hand, was outstanding with a variety of activities offered, and the staff members like Ernesto, Jeronimo, Alex, and others were amazing. The location was mostly quiet with just the right amount of activities, but the beach area left something to be desired with limited water activities. The dining experience offered surprisingly good quality, especially the poolside food options. However, the facilities were somewhat lacking, which was a letdown.
The hotel offers spacious rooms with ocean views from the lobby. Rooms are only accessible at around 4 PM, which can be a downside. The service is exceptional, with complimentary kids' activities all day and friendly staff. The location is vast but requires some walking, especially to the Golf Villas. The hotel facilities are top-notch, providing a great diversity of games.
The hotel is cozy and clean, with small but suitable rooms. The service is outstanding, with attentive staff. The location offers a mix of entertainment but lacks a bustling atmosphere. Dining is delightful with early breakfasts. Overall, a pleasant stay with minor inconveniences.
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